Repair and Troubleshooting Service
Solve computer problems
Computer problems range from slow performance to computers that will not start to machines that crash frequently to e-mail that won’t work and dozens of other issues. We troubleshoot computer problems, determine whether the problems are hardware related, software related, virus related or have some other source. Then we fix the problem.
Setup your system and network for simplicity, efficiency and reliability
We eliminate much of the struggle that companies experience using their computer resources efficiently by tuning the computer system for simplicity, efficiency and reliability.
Protect your systems from viruses and other attacks
Viruses are the most well know internet related attacks. However, there are several others types of “malware” that can cause severe damage to you computer system. We install and maintain a suite of software and procedual protections against -- Trojans, spyware, browser hijack attempts and the other dangers on the internet. Our recommended anti-virus software is
Trend Micro Internet Security or a free software AVG Free
Deal with the SPAM (junk E-mail) plague
Recent statistics show that 83% of e-mail is SPAM -- e-mail that is unsolicited unwanted and frequently offensive. We provide a number of solutions to minimizing the volume and content of the junk e-mail you receive.
Perform routine maintenance and system updates
Most of the virus and other internet attacks that you hear about on the news are easily preventable because they attack known weaknesses for which there are usually a fixes. Repairs for these weaknesses almost always exist but have not been applied to the machines that are attacked. We provide update services that will assure that the most recent updates are applied to your system.
Install and configure new software and hardware
We install and configure new software and hardware. We will recommend which software and hardware will work best for you - or recommend a new computer if appropriate. In many cases, we can provide very inexpensive or even free software that is as good or better than the big name commercial software.
On-site - we come to your office or home
We come to your home or office. In most cases we can take care of your needs in you home or office. Even the most common hardware problems can be fixed on the first visit. Sometimes it may be necessary for us to take your computer back to our shop. This is common for more complex repairs or severe virus infections.